Government + public institutions

The public service.
The systems
behind it.

Websites, applications, and staff systems for cities, districts, agencies, and universities. We design and build both sides of the service, with accessibility and procurement in view.

Discuss your project How to buy

Anastasia GolovkoOwner & President

Purchasing + credentials

A clear route
to working together.

Start with the scope your team needs. We’ll help identify the relevant services and provide the information for your procurement review.

Business credentials identify the organization. TIPS contract coverage depends on the services being purchased.

Cooperative purchasing

Tino on TIPS

Review the contract documents and match the proposed scope to your purchasing requirements.

240403

Data Analytics, Solutions, and ServicesListed end date: June 30, 2027

250802

Academic and Educational Goods and ServicesListed end date: October 31, 2030

View official TIPS profile

Questions about purchasing?tips@tino.agency ↗

What your team can buy

A focused engagement or a complete project, with deliverables, responsibilities, and review points defined together.

All services

Websites Modernization

Modernize public websites with clear navigation, reusable templates, and a publishing workflow your editors can own.

UX/UI Design
CMS
Content Migration

Applications & Portals

Connect resident-facing applications to staff queues, permissions, integrations, and reporting. Test key tasks across browsers and devices.

Public Services
Staff Systems
Integrations
Functional QA
Usability

IT Consulting

Assess the current platform, map requirements, or get a second opinion before committing to a build.

Discovery
Assessments
Roadmaps

Accessibility

Identify barriers, prioritize the fixes, and verify the result. Audits, remediation, and re-testing are scoped explicitly.

Audit

Automated and manual testing, with prioritized findings.

Remediation

Work through the fixes, including sites built by another team.

Re-testing

Verify the changes with keyboard and screen-reader checks.

WCAG 2.2 AA
Keyboard Navigation
Assistive Technology

Support & Handover

Maintain an existing platform or plan the support that follows a new build, with documentation and editor training.

Maintenance
Updates
Documentation
Editor Training

One service.
Both sides considered.

The public experience and the staff workflow are designed together.

01 /Public websites

For your publicFind services, meetings, documents, and the right department.

For your staffPublish through shared templates, permissions, and a clear review process.

02 /Requests & applications

For your publicSubmit a form, provide documents, and see what happens next.

For your staffReview cases in a shared queue, assign ownership, and follow status.

03 /Portals & dashboards

For your publicAccess the information and records relevant to your role.

For your staffManage permissions, connect existing systems, and report on the work.

Accessibility and ADA Title II

We audit against WCAG 2.2 AA, work through remediation, and establish the process that helps maintain accessibility as it changes.

We work to WCAG 2.2 AA. The ADA Title II web rule sets WCAG 2.1 AA for state and local governments.

Title II compliance dates

April 26, 2027

Population of 50,000 or more, except special district governments

April 26, 2028

Population under 50,000, and all special district governments

Read the rule on ADA.gov

Clear stages.
Shared decisions.

Each stage makes the next one reviewable. Your team knows what we need and what it will receive.

Discover & define

Understand services, users, content, integrations, and the existing platform. Agree on scope and responsibilities.

Your team: priorities + access

Design & validate

Map the structure and key workflows. Review the interface and accessibility before development.

Your team: consolidated feedback

Build & test

Develop the approved scope, connect systems, and test key tasks. Review findings and resolve agreed launch issues.

Your team: content + approvals

Handover & support

Transfer files, source, access, and documentation. Walk editors through their workflows and agree on ongoing support.

Your team: owners for the handover

Before we start

A few practical questions.

Can we start with an audit or design only?

Yes. An accessibility audit, discovery engagement, or design project can stand on its own. Development and remediation are separate scopes unless included in the agreement.

Can you work with our existing website?

We start by reviewing the platform, codebase, content, and available documentation. That review informs whether to maintain, extend, or rebuild particular parts.

What does an accessibility audit include?

Automated checks and manual testing, including keyboard and screen-reader use. Findings identify barriers and priorities. Remediation and re-testing are scoped with your team.

How are scope, timing, and cost agreed?

We review the project requirements, integrations, content, and approval process before proposing the work. Deliverables, milestones, responsibilities, and support are defined in the scope.

Can our organization purchase through TIPS?

Start with the official TIPS profile and contract documents above. Your procurement team determines whether membership, contract scope, and your organization’s purchasing requirements align.

Let’s talk about
your public service.

Bring us the service, the staff workflow, and where you need help. We’ll discuss scope and the right starting point.

Request a quote